The company conducts supervisory audits of its quality management system.

Release Date:

2013-11-25 12:48

On November 22–23, an audit team composed of three experts from Zhejiang Gongxin Certification Co., Ltd. conducted a comprehensive audit of our company’s quality management system. This audit was the first surveillance audit since the company adopted the GB/T 50430‑2007 standard last year, with a particular focus on reviewing the implementation and operation of the quality management system since the previous reassessment. The audit process adhered to the GB/T 19001:2008 and GB/T 50430‑2007 standards, using the company’s quality manual, procedural documents, job descriptions, authority matrices, and work standards as the primary references. Through interviews and on-site evidence collection, the auditors rigorously and meticulously assessed the appropriateness and effectiveness of each department’s processes for the provision and control of products and services, as well as the related records.

During the review process, the expert panel fully commended the company’s various departments for their efforts and achievements in quality management, highlighting several areas where performance was particularly strong. For instance, the company excelled in system planning, management reviews, internal audits, and resource provision, as well as in the control of production and service processes. While acknowledging these strengths, the panel also identified certain shortcomings, primarily as follows: First, the Engineering Department lacks effective controls over documentation during installation; some records are incomplete upon filing. It was recommended that page numbers be assigned to all documents at every stage, from inception through to final archiving, to prevent omissions during operations. Second, the Marketing Department must maintain meticulous records of customer follow-up visits, ensuring that each visit is documented separately. Third, the Automated Parking Systems Division should rigorously enforce factory‑acceptance inspections and strictly manage the entry and exit of goods. Moving forward, the relevant departments are encouraged to take these issues seriously and implement timely improvements.
Based on the audit findings, the company’s various departments have successfully integrated the principles of the management system into their day-to-day operations. However, some tasks remain confined to superficial compliance; we should place greater emphasis on achieving tangible results in every area of work. Since the beginning of this year, the company has undertaken a significant number of self‑operated projects, leading to busy and often fragmented workflows across all departments. To ensure that all activities proceed in an orderly manner while maintaining the company’s established quality management system standards, we hope that this supervisory audit by the expert panel will further enhance all employees’ quality awareness and extend this mindset to every level of the organization, thereby ensuring the sustained effectiveness of our quality management system.

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