Specialized Training on the Art of Interpersonal Communication and Social Interaction

Release Date:

2023-04-11 10:00

Communication is an extremely important skill. Mastering communication techniques and the art of interpersonal interaction can help us manage relationships more effectively and significantly enhance the efficiency of our work and business operations. To further elevate employees’ professional competence and communication skills, cultivate a positive professional image, improve service quality, and ensure the high‑quality, efficient execution of all tasks, a training session on interpersonal communication and the art of interaction—sponsored by the Shaoxing Municipal Federation of Trade Unions, the Shaoxing Municipal Health Commission, and the Shaoxing Red Cross Society, and organized by the Yangtze River Delta College of the China Institute for Industrial Relations and the Shaoxing Municipal Workers’ Secondary Vocational School—was held on the afternoon of April 7 in the fifth‑floor conference room of the office building. More than 90 employees from the Group, Zhejiang Company, the Garage Business Unit, and front‑line departments attended the session.      

This training session was led by senior psychological counselor, Teacher Chen Xueying. With clear and accessible explanations, she covered five key areas—defining communication, communication styles, listening skills, nonverbal communication, and interpersonal communication among colleagues—and provided straightforward insights into common communication challenges. Her humorous and engaging teaching style made the session both enjoyable and informative, enabling participants to master effective communication techniques and the art of building meaningful relationships.

Throughout the entire training course, participants listened attentively, took diligent notes, and offered enthusiastic applause in high praise of the program, bringing it to a successful conclusion. We hope that, through this training, everyone will enhance their interpersonal communication skills, build confidence in themselves and others, inspire one another, and achieve mutual growth—thereby better serving our customers, capturing market share, and contributing to the company’s high‑quality development.

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